🔔 The 1.102 New Features Webinar is scheduled for the 27th February, 2025, from 12:30pm to 1:15pm.
📅 We also offer a Weekly Refresher Training Webinar every Thursday from 12:30pm to 1:00pm.
To view and register for any session, please visit ➤ Patchs Upcoming Webinars & Training Sessions
Below are details of this month's new developments:
New Features
Patchs Health Hub Now Integrated with AI Care Navigator
We have introduced another enhancement to our AI Care Navigator.
In August 2024, we launched the Pharmacy First integration, guiding patients to pharmacies for seven specific conditions.
We're expanding this feature by integrating selected information pages from the Health Hub. This update aims to equip patients with essential self-care resources and direct them to services beyond GP practices when appropriate.
This not only simplifies the patient journey but also benefits GP practices by reducing incoming patient demand.
Over the next few months, we will continue to expand the range of Health Hub content available through the AI Care Navigator.
If your practice already uses the AI Care Navigator, these new pathways will be available to you immediately. If not, we recommend turning on the AI Care Navigator and Pharmacy First integration to see their full benefits.
You can enable the AI Care Navigator easily by following the steps here — make sure to enable all the AI modules first.
To enable Pharmacy First, just email us at features@patchs.ai.
Additional clinical questionnaires
We have expanded our bank of clinical questionnaires with the addition of the:
- Asthma Control Test – Child questionnaire (for children aged 4-11 years)
And the existing Asthma Control Test has been updated to the:
- Asthma Control Test – Adult questionnaire (for individuals over 12 years old)
We have also enhanced the Cough questionnaire to gather more detailed information, improving triage and treatment planning.
Our total number of clinical questionnaires now stands at 72, all of which are available for free.
Our AI Care Navigator can efficiently guide patients to the most appropriate questionnaire for their condition, enhancing both the accuracy and relevance of information gathered from patients.
Please refer to this table for a full list of Topic AI mappings.
Bug Fix
Staff idle timeout
When a Patchs account remains idle for the duration set in the staff user timeout settings, a pop-up will now automatically log out the user.