Topic AI

Dr Ben Brown
Dr Ben Brown
  • Updated

What is Topic AI?

Topic AI works out the topics of a patient request and populates the 'What are the main topics of this request?' triage decision question automatically.

What are the benefits of Topic AI?

Topic AI can be used to ask patients further questions when they submit a request. For example, it might ask them to complete a PHQ-9 if their request is about depression, or about back pain red flags if their request is about back pain.

The benefits of this are that it can:

  • Speed up the consultation process and reduce your workload by asking patients useful clinical questions automatically, so you don't have to.
  • Improve care quality and safety by ensuring that all patient requests are assessed in a standardised way.

What should I do if I disagree with a suggestion from Topic AI?

Because Patchs AI is not 100% accurate (nothing is), Topic AI may:

  • Assign a topic that isn't there (false positive)

In this case, you should delete the topic on the 'What are the main topics of this request?' triage decision question using the cross.


  • Not assign a topic that is there (false negative)

In this case, you should add the topic from the dropdown/search menu on the 'What are the main topics of this request?' triage decision question.



Because Patchs is constantly learning, this will help it correct its mistakes in future.

What topics does Topic AI know?

Currently Topic AI can predict the following 92 topics, though we are adding more all the time.

Please let us know via the 'Give Feedback' button if there are topics you'd like to see us add.

  1. Abdominal pain
  2. ADHD
  3. allergy
  4. Ankle pain
  5. Anxiety
  6. Asthma
  7. Autism
  8. Back pain
  9. Balanitis
  10. Bell's palsy
  11. Bipolar
  12. breast
  13. Broken nose
  14. Chest pain
  15. Cold
  16. Constipation
  17. Contraception
  18. COPD
  19. Cough
  20. COVID-19
  21. Deep vein thrombosis (DVT)
  22. Dental
  23. Depression
  24. Dermatology
  25. Diarrhoea and vomiting
  26. Dizziness
  27. Ear wax
  28. Ear, nose, and throat
  29. Earache
  30. faint
  31. Falls
  32. Feet
  33. Fever
  34. Fibromyalgia
  35. Finger pain
  36. Flu
  37. Food poisoning
  38. Foot pain
  39. Haematemesis
  40. Hand
  41. Hay fever
  42. Head injury
  43. Headache
  44. Hearing loss
  45. Heart failure
  46. Indigestion
  47. Infertility
  48. Jaundice
  49. Kidney stones
  50. Knee
  51. Loss of libido
  52. Menopause
  53. Mouth ulcers
  54. MSK
  55. Nails
  56. Nausea
  57. Neck
  58. Obstetrics
  59. Ophthalmology
  60. Osteoporosis
  61. Palpitations
  62. Pelvic pain
  63. Period problems
  64. Phimosis
  65. Prostate
  66. Rectal bleeding
  67. Respiratory tract infections (RTIs)
  68. Safeguarding
  69. Sexually transmitted infection
  70. Shortness of breath (SOB)
  71. shoulder
  72. Shoulder pain
  73. Sick note
  74. Sinusitis
  75. Sleep apnoea
  76. Sleepiness
  77. Smoking
  78. Snoring
  79. Soft tissue injury
  80. sore throat
  81. Stroke / TIA
  82. Sweating
  83. Tennis elbow
  84. Testicular pain
  85. Testicular lump
  86. Thumb pain
  87. Toe pain
  88. Urinary tract infection (UTI)
  89. Vaginal discharge
  90. Vertigo
  91. Weight loss
  92. Wrist pain

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