Booking an appointment with your GP Practice

Gwynneth Derere
Gwynneth Derere
  • Updated

To use PATCHS to book appointments with your GP practice you will need to enter an Online services  Linkage key.  

Booking an Appointment

You can use PATCHS to book an appointment with your GP practice via either Make a Request on the top menu or the Make a new request button on your requests and messages page.


From the How can we help you page, click on the Book Appointment button.


And you will be taken to the Book Appointment page, where you will see your practice's available slots and you should use the Book button to book your appointment.


You should provide a  Booking reason as part of your confirmation. 


You will then see confirmation of your booked appointment and will also receive an email confirmation.



Viewing and cancelling an Appointment

You can view your appointments from the Appointments tab on the My Requests and Messages page.


Clicking on an appointment from the list will show the Appointment Details page and if you want to cancel your appointment you should click on the Cancel button.


And confirm the cancellation....


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