Video Consultations

Dr Ben Brown
Dr Ben Brown
  • Updated

Your GP practice may offer you a video consultation via Patchs.

This section describes how that will work.

  • You will receive an email or text message informing you that you have been invited for a video consultation with your GP.
Email Text message
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  • When you are ready for your appointment, follow the link in the email or text message. This will load the Patchs Video Consultation page in your web browser
  • Alternatively, use the My Video Consultations link in the Patchs navigation bar. From here you can click Enter Waiting Room when you are ready for your appointment.


  • You will be held in a waiting room until the clinician is available.
  • On the right hand side you will see a video of yourself, and at the bottom of the screen are the buttons to turn your microphone and video camera on/off.


  • When the clinician is ready, a video of them will appear in the centre of the screen.
  • When your consultation is over you can end the session by selecting the End Button.



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