Patient matching

PATCHS will automatically confirm a PATCHS patient is registered at your practice by matching their details to the Personal Demographics Service (PDS). When a patient has been successfully matched you can:

  • Use the 'View patient in clinical system' link
  • Save their messages directly to the clinical system

When a patient has been successfully matched

  • Their registration status will be Registered
  • Their NHS number will be visible
  • A warning will show DoB and name matched
  • You will be advised to verify the patient's contact details

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This article explains how to verify contact details. Once you have verified the contact details and clicked 'Done' the warning message will disappear. 

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When a patient has not been found

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When multiple patient matches are found

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