Patient matching

PATCHS will automatically confirm a PATCHS patient is registered at your practice by matching their details to the Personal Demographics Service (PDS). When a patient has been successfully matched you can:

  • Use the 'View patient in clinical system' link
  • Save their messages directly to the clinical system

When a patient has been successfully matched

  • Their registration status will be Registered
  • Their NHS number will be visible
  • A warning will show DoB and name matched
  • You will be advised to verify the patient's contact details


This article explains how to verify contact details. Once you have verified the contact details and clicked 'Done' the warning message will disappear. 


When a patient has not been found


When multiple patient matches are found