The Patchs 1.85.1 release includes the following feature and updates
- Staff Management
- Appointment Reminders
- Appointment Self-booking
- Scheduled Messaging
- Security Suite*
- Patient and Request Removal*
* currently in pilot & on general release early October
Staff management
PS-3382 PATCHS Admin can change staff role
A Patchs Admin user can now amend or update a staff member's role without the need to contact the Support team.
Appointment Reminders
PS-3398 Multi-Site Appointment Reminders
For practices that operate in multiple locations, when sending patients a reminder about their appointment, you can now specify which location they should go to.
Appointment Self-booking
PS-3411 Multi-Site Appointment Self-Booking
For practices that operate in multiple locations, when inviting a patient to book an appointment, you can now choose to invite them to book an appointment at a specified location or locations.
Scheduled Messaging
PS-3323 Schedule Messaging Updates
Individual scheduled messaging has been updated to include:
- Attachments
- Multiple templates
Security Suite*
The Patchs Security Suite comprises three new Patchs features, designed to improve security of the product.
Staff user time-out settings
You can now set your Patchs interface to automatically log users out after a specified period of inactivity. This makes it is less likely that other people will be able to access confidential patient information.
Option to block non-UK IP addresses
It is now possible to enable geo-blocking for your practice. If a patient attempts to login to Patchs from outside the UK, they will be denied access and provided a short explanation as to why.
Multi-Factor Authentication (MFA)
You now have the option to enable Multi-Factor Authentication for your practice. If MFA is enabled, staff users will be asked to provide an additional security code when they login. They can choose whether to receive the code via an authenticator app, or by SMS on their phone.
Patient and Consultation Removal*
With the introduction of Patient and Request Removal, staff users can now easily remove patients or requests themselves. There is no longer any need to contact the Patchs Support team to do so.