How to verify carer relationship

Carer registration status

If a Patient's  Registration Status is Patient Registered - Carer Needs Verification you should check that the carer is correct for the patient in terms of having consent or legal authority. You can do this by checking in the clinical system or contacting the patient directly, for example by telephoning them to confirm a carer has signed up for an account on their behalf. You can see the carer's details by hovering over the  Screenshot_2020-12-19_at_13.28.05.pngbutton alongside their name


Once you have verified that the carer is correct for the patient...

You should update the registration status to Patient Registered and Carer Correct and Save registration status.


This will then unlock the request.