Patchs 1.67 Release (25th August 2022)

Dr Ben Brown
Dr Ben Brown
  • Updated

The Patchs 1.67 release includes the following feature updates and bug fixes.

Managing requests

PS-2410 Triage decision

You can now choose ‘eHub’ when recording ‘who should have dealt with this message’.


PS-2361 Saving comments to the clinical record

Saving of comments to the clinical system now works in the same way as request completions when ‘save-before-complete’ is enabled.

PS-2347 Saving video consultations to the clinical system

If there are any delays in saving a video consultation to the clinical record, you will be advised and will be able to retry.

Making requests

PS-2234 - Request confirmation wording

The request confirmation wording has now been updated to make it clear that there may or may not be more questions to follow.

PS-2406 Request submission updates

When a patient has submitted their request, they now see a button to give feedback or can return to their requests and messages  via a link at the bottom of the page.



Image upload

PS-2372 Add attachment button 

An ‘Add attachment’ button now makes it clearer to patients and staff users, how to add images or documents.


PS-2372 PS-2349 Image upload messaging

A patient or staff user will see more informative messages if there are issues with the image upload:

When an attachment is taking longer than expected to load
When an issue is found by the anti-virus checks 


Practice setup

PS-2344 Existing staff users

Existing staff users without a Patchs Admin role can now set up Patchs for another practice.

PS-2308 Previous staff users

Staff who have previously used Patchs, and have been removed from their old practice, can now set up Patchs for a new practice.

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