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Patchs 1.26 Practice Staff Making Requests (19th January 2021)

Gwynneth Derere
Gwynneth Derere
  • Updated

Practice staff making requests on behalf of a non-digital patients

PS-1160 Submitting requests for non-digital patients

It is now possible for practice staff to submit a Patchs request on behalf of a patient who doesn't have access to the technology to use Patchs (non-digital patient).

You can find out how to make a request on behalf of a non-digital patient here

Patient Registration

PS-898 Date of Birth check

The date of birth check for patient registrations has been updated to ensure a maximum patient age of 120 years.

PS-1047  Re-send verification email link

If a Patchs patient hasn't verified their Patchs email, they can now request another verification link from  the practice landing page.

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My Requests and Messages

Pagination of the patient's 'My Requests and Messages' has been updated to improve page loading speeds. 

Video consultations

PS-808 Schedule video consultation from the Patient Details full page

Video consultations can now be scheduled directly from the Patient Details page. 

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When a video consultation is scheduled, the patient is sent a notification message that includes  joining details.

PS-1151 Re-schedule VCs from Video Consultations Page

Video consultations can now be re-scheduled by clicking the consultation on the Video Consultation page and selecting Reschedule.

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PS-554 Video consultation reminder for GPs

The Video menu has been updated so that it shows the number of video consultations a user has scheduled for today.  The number is displayed in grey to show the number of incomplete video consultations today.

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When a patient joins a scheduled consultation, the number is highlighted in orange. 

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Invite new staff

PS-1152 Invitation email validation

Validation of invited staff email address is only carried out when an email address has been entered.

Landing Page Updates

PS-1046 Landing Page Improvements

Click here for more information

A WYSIWYG landing page message editor is now available that allows you to:

  • Embolden data
  • Format numbered lists
  • Format bulleted lists
  • Add links

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Bug fix

PS-1040 Users being logged out of Patchs

A fix has been implemented to resolve an issue where users were occasionally being logged out of Patchs.

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