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  3. Frequently Asked Questions (FAQs)

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Frequently Asked Questions (FAQs)

  • How do I login to Patchs when I registered using NHS Login?
  • What are the benefits of registering for a Patchs account?
  • I have changed my GP practice. How can I transfer my Patchs account to the new one?
  • What information does Patchs ask for when you use it?
  • Why do I only have 30 minutes to submit my request?
  • Why has my request been closed?
  • How can I see responses from my GP practice?
  • Why have I received an email about an unread message?
  • How do I edit my responses to my GP?
  • What is Patchs Translate?
  • What happens if my GP re-schedules my video consultation?
  • How do I upload an image?
  • How do I change the people I care for?
  • How do I see the people I care for?
  • I don't want to use Patchs. What can I do?
  • How do I set up a video consultation?
  • Is Patchs approved by the NHS?
  • How do I provide feedback about Patchs?
  • What should I do if my GP practice is closed?
  • Does Patchs have an app?
  • Do I have to pay to use Patchs?
  • How is The University of Manchester involved with Patchs?
  • How should I take my blood pressure reading?
  • How should I take my blood pressure over multiple days?
  • How should I use a fingertip oxygen monitor?
  • How do I use Speech Recognition (Voice-to-Text) in Patchs?
  • Who runs Patchs?
  • How do you use my data?
  • How can I delete my Patchs account?
  • Can I contact the GP practice on behalf of someone I care for?
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