Frequently Asked Questions (FAQs)
- Why has my request been closed?
- Why have I received an email about an unread message?
- Why do I have 30 minutes to submit my request?
- How can I see responses from my GP practice?
- What happens if my GP re-schedules my video consultation?
- How do I upload an image?
- How do I change the people I care for?
- How do I see the people I care for?
- I don't want to use PATCHS, what can I do?
- How do I set up a video consultation?
- Is PATCHS approved by the NHS?
- How do I provide feedback on PATCHS?
- What should I do if the GP practice is closed?
- Does PATCHS have an app?
- Do I have to pay for PATCHS?
- How are the University of Manchester involved?
- Who runs PATCHS?
- How do you use my data?
- Can I contact the GP practice on behalf of someone I care for?
- Does PATCHS support other languages?
- I've forgotten my password or I can't log in
- Why is my practice unavailable?
- How do I update my address details?