Request reports

The PATCHS request reports allow you to understand and report on  the PATCHS request activity for your practice and are available to all staff users at your practice.

Click on Reports from the upper menu to open the PATCH reports page.

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Then click on Request reports to view PATCHS request reports.

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Please note: The request reports are updated overnight and the message in the top right hand corner shows the date and time of the last update .

Requests

The Requests report shows key data for PATCHS requests at your practice

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Report timeframe

Use the report timeframe tabs to show request data for the specified timeframes or use the  Custom timeframe to specify your own report star and end dates.

Report filters

Use the report filters when you want to show requests that meet specific criteria e.g. gender, age or request type.

Download

You should use the Download link to download the report data as a .csv file for further manipulation.

Field selector

You can choose up to 9 columns to display, simply untick any columns that you don't want to see and tick those that you do. Then Apply.

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Requests by type

The Requests by type  report shows requests at your practice broken down by the type of request.

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Report timeframe

Use the report timeframe tabs to show request type data for the specified timeframes or use Custom timeframe to specify your own report star and end dates.

Download

Use the Download link to download the report data as a .csv file for further manipulation

Requests by hour

The Requests by hour report shows requests at your practice broken down by the hour of the day that the request was made.

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Report timeframe

Use the report timeframe tabs to show request data for the specified timeframes or use Custom timeframe to specify your own report star and end dates.

Download

Use the Download link to download the report data as a .csv file for further manipulation

Requests by day

The Requests by day  report shows requests at your practice broken down by the day of the week that the request was made.

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Report timeframe

Use the report timeframe tabs to show request type data for the specified timeframes or use Custom timeframe to specify your own report star and end dates.

Download

Use the Download link to download the report data as a .csv file for further manipulation

Requests by age

The Requests by age  report shows requests at your practice broken down by the age and gender of the patient.

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Report timeframe

Use the report timeframe tabs to show request by age data for the specified timeframes or use Custom timeframe to specify your own report star and end dates.

Download

Use the Download link to download the report data as a .csv file for further manipulation

Requests by user

The Requests by user  report shows requests at your practice broken down by:

  • The number of requests assigned to each user.
  • The number of requests completed by each user.

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Report timeframe

Use the report timeframe tabs to show Requests by user data for the specified timeframes or use the Custom timeframe to specify your own report star and end dates.

Download

Use the Download link to download the report data as a .csv file for further manipulation

Weekly counts

The weekly counts time series report shows a line graph of how many requests by type and in total  have been completed each week.

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Report timeframe

Use the report timeframe tabs to show the weekly counts for the specified timeframes or use Custom timeframe to specify your own report start and end dates.

Download

Use the Download link to download the report data as a .csv file for further manipulation

Monthly counts

The monthly counts time series report shows a line graph of how many requests by type and in total  have been completed each month.

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Use the report timeframe tabs to show the weekly counts for the specified timeframes or use Custom timeframe to specify your own report start and end dates.

Download

Use the Download link to download the report data as a .csv file for further manipulation