Sending Self-book Links Using AI Care Navigator

Gwynneth Derere
Gwynneth Derere
  • Updated

With the AI Care Navigator, you can now enable patients to book their appointments independently.

By creating rules, you can send them self-booking links, making it convenient for them to choose a time and reducing your staff's workload by streamlining the process.

How to Set up the Self-book Link

1. Define Rules

In the AI Care Navigator, set your conditions and choose "Send self-book link" from the dropdown menu under Select an action.

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2. Select Details

Choose the locations, clinic type, and slot type for the appointment.

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Note: Patients can book appointments up to 6 weeks in advance. They can select the exact date and time via the link.

3. Preview Message

Review the message that will be sent to the patient along with the link.

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4. Complete Setup

Click "Add action" and you're done!

Video Demo

Watch this video demo on setting up a self-book link:

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What the Experience Is Like for Patients

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