Mental Health AI is currently only available to our Early Adopter sites. If you'd like to become an Early Adopter site please let us know through the 'Give feedback' button when logged into Patchs.
What is Mental Health AI?
Mental Health AI asks patients to complete a GAD-7 and/or PHQ-9 questionnaire if it predicts their request is related to anxiety or depression, respectively. It also pre-populates the 'What are the main topics of this request?' triage decision question by ticking the anxiety and/or depression boxes.
What are the benefits of Mental Health AI?
- Speeds up the consultation process by asking patients to complete PHQ-9 and GAD-7 questionnaires immediately rather than waiting for a member of staff to do it
- Reduces workload because questionnaires don't need to be assigned manually by staff, and can help in eliciting a full history from a patient
- Improves care quality by ensuring that all requests that could be related to anxiety and depression are assessed in a standardised and comprehensive way
How does Mental Health AI work?
See this article for more information.
What should I do if I see a suggestion from Mental Health AI?
If you agree with the suggestion made by PATCHS then there's no need to do anything - just process the request as you would normally. If you disagree with the suggestion made by PATCHS you should simply untick the anxiety and/or depression boxes on the 'What are the main topics of this request?' triage decision question.