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Feature Enablements and Requests

Gwynneth Derere
Gwynneth Derere
  • Updated

Introduction

It's now possible for you to enable more of the Patchs features from your Feature settings page and if required, at the click of a button  you can view and confirm that you've read and understood any required product and clinical safety information before enabling the feature.

From the feature settings page you can also request additional features such as Telephone Assistant.

Here're some key features you can enable on the Feature settings page:

 

Enable Patchs AI

If Patchs AI (Artificial Intelligence) has never been enabled for your practice you will see the Patchs AI Enable features button on the Feature settings page.

Clicking the Enable features  button opens the Enable Patchs AI form from where you can view and confirm that you have read and understood the required product and clinical safety information (for ease of viewing, all links will open in a new tab).

When you have selected at least one AI and all confirmations, you should Submit the form.

Submitting the completed form will enable the requested AIs and will give you the option to enable any not yet enabled AIs.

When the selected AIs are enabled, a link to the clinical safety documentation will also show. You will also be able to enable the AI Care Navigator.

Enable Patchs My Health

If My Health has  never been enabled for your practice you will see the Patchs My Health Enable feature button on the Feature settings page.

Clicking the Enable feature  button opens the Enable Patchs My Health form, from where you can view and confirm that you have read and understood the required product and clinical safety information (for ease of viewing, all links will open in a new tab).

When you have read and understood the required product and clinical safety information, submitting the completed form will enable My Health and show a link to the clinical safety documentation.

To disable Patchs My Health, you should untick the box from this page.

Enable Patchs Translate

If Patchs Translate has never been enabled for your practice you will see the Patchs Translate Enable feature button on the Feature settings page. 

Clicking the Enable feature  button opens the Enable Patchs Translate form, from where you can view and confirm that you have read and understood the required product and clinical safety information (for ease of viewing, all links will open in a new tab).

When you have read and understood the required product and clinical safety information, submitting the completed form will enable Patchs Translate and show a link to the clinical safety documentation.

To disable Patchs Translate, you should untick the box from this page.

Requesting Patchs Telephone Assistant

If you don't yet have Telephone Assistant enabled, you can easily request Patchs Telephone Assistant for your practice from your Feature Settings page.

Simply click on the blue button to notify our team of your interest.

Requesting EMIS Appointment Reminders

If you are an EMIS practice and don't yet have EMIS Appointment Reminders enabled, use the button on the feature settings page to request EMIS to enable them for Patchs.

EMIS may take up to 15 working days to approve this request.

Patient Consents Setting

You can enable or disable the patient consents setting here.

patient consent setting feature setting page.png

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