Topic AI Questions

Topic AI questions allows you to choose different questions and questionnaires to ask patients when they submit a PATCHS request. You can choose from over 90 different clinical topics predicted by Topic AI and any template questions and questionnaires in PATCHS - either our standard ones or ones you've created yourself.

When patients are asked to complete a questionnaire by Topic AI, they can decline to answer it if they wish. This is because Topic AI may get the topic wrong, and we don’t want to force patients to answer irrelevant questions as research suggests they may abandon their request partway through.

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Default settings

There are certain questions and questionnaires we recommend as standard. Please note some of these will trigger the Urgency and Signpost AIs if certain answers are given by patients. Where possible, we try to recommend questionnaires that have an extensive evidence base and usage in clinical care (e.g. PHQ-9, asthma control, FeverPAIN). We try to avoid making our own questionnaires because they will not be scientifically validated nor collect all the information each GP practice may want. However, we can work with you to develop your own questionnaires and implement them across your local area or region - please contact us using the 'Give Feedback' button when logged into PATCHS.

Topic Default question or questionnaire Urgency + Signpost AI triggers
ADHD ADHD self report scale questionnaire Nil
Anxiety GAD-7 questionnaire Nil
Asthma Asthma control questionnaire  Nil
Dermatology Attach Photo question Nil
Autism Autistic Spectrum Quotient questionnaire Nil
Back pain Back pain red flag questionnaire Emergency - if patient has any red flag symptoms
Cough Cough questionnaire Emergency - if patient says they are breathless
Depression PHQ-9 questionnaire Emergency - if patient answers positively to final question about self-harm or suicide 
Sleepiness Daytime sleepiness questionnaire Nil
Snoring Daytime sleepiness questionnaire Nil
Knee Knee pain score questionnaire Nil
Prostate IPSS questionnaire Nil
Sick note

Sick / Fit note details questionnaire

Nil

Smoking Smoking status questionnaire Nil
Sore throat FeverPAIN questionnaire + Attach Photo (tonsils) question Urgent - if patient scores 4 or more

Change question order 

You can change the order in which questions and questionnaires are asked to patients (if a topic is predicted by Topic AI) by dragging them up and down the list.

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Add new question

You can add your own questions or questionnaires by using selector on the right of the page. These include any of our standard PATCHS message templates and any you've added yourself as a practice.

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Please note you are responsible for the clinical safety of any questions or questionnaires you add. However, gathering further information from patients via questions is felt by our Clinical Safety team to be safe as long as you do not also give the patient information, for example signposting to other services. This is because Topic AI isn't currently linked to Urgency AI - so questions and questionnaires will be triggered by Topic AI regardless of the urgency of the patient request - though we are working on adding this in future.

Please also note, because PATCHS AI is not 100% accurate (nothing is), that Topic AI may:

  • Predict topics that aren't there (false positives) - meaning patients may be asked questions or to complete questionnaires that aren't relevant (though they can decline to answer them).
  • Miss topics that are there (false negatives) - meaning patients may not be asked questions or to complete questionnaires you'd like them to (though you can ask the patients the questions or questionnaires manually by sending them a message from a template).