If you're a PATCHS patient who has moved to a new GP practice and want to transfer your PATCHS account, you can do this from your NEW practice's PATCHS landing page.
To transfer your PATCHS account, on the PATCHS landing page of your New practice you should:
- Click on the Transfer an existing PATCHS account to New Practice link
- .. and log into PATCHS.
- You will be taken to the account transfer page, which explains that you should only transfer your account if both you and any patients you care for are registered at the new practice.
To continue with the transfer, you should click on the Transfer PATCHS account button.
- And then confirm the transfer by clicking on the Yes, I'm sure button.
- You will then see this confirmation message
And clicking the OK button will take you to your requests and messages page at your new practice, from where you can submit a new request for help.