Enabling access to My Health questionnaires and readings
PATCHS My Health allows your patients to quickly and easily share their health information with you, allowing you to monitor and manage their long term health conditions.
As a practice you can use My Health to monitor a number of health conditions for your patients and you can ask them to complete questionnaires and/or readings in PATCHS.
The My Health questionnaires you can make available include:
Alcohol (AUDIT-C questionnaire)
Anxiety (GAD-7 questionnaire)
Asthma Control (ACT questionnaire)
Breathlessness (MRC breathlessness scale questionnaire)
Daytime Sleepiness (Epworth questionnaire)
Knee Pain (Oxford Knee score questionnaire)
Mood (PHQ-9 questionnaire)
Prostate (IPSS questionnaire
Smoking Status (smoking status questionnaire)
Weight (weight questionnaires)
Blood Pressure (readings can be added at multiple times and are averaged over time)
Enabling My Health for your practice
To use PATCHS My Health at your practice you must first of all enable My Health questionnaires and readings from the feature settings page.
Enabling patient access to My Health questionnaires
My Health Access is currently available for Fully Registered patients who are not 'cared for' by someone else - this way you can control which patients can submit questionnaires and readings to you
On patient details page click on My Health Access tab
And you will see the list of available My Health Questionnaires and Readings.
Choose the My Health Questionnaires and/or Readings that will help you to monitor and manage your patient's healthcare.
The questionnaires and readings you've enabled will now be available for the patient on their My Health page.
Using message templates to notify patients you have given them access to My Health
To make things as easy as possible to notify the patient we have created two template messages you can send patients to inform them when they have access to My Health:
"My Health - general template"
You now have access to PATCHS My Health.
Here you can submit questionnaires to our practice at any time to help us monitor your health.
Simply login to PATCHS and select 'My Health' from the top menu.
For further information please read: https://help.patchs.ai/hc/en-gb/articles/13509198398999-My-Health-General-Information
"My Health - blood pressure (BP)"
You now have access to PATCHS My Health - Blood Pressure.
Here you can submit blood pressure readings to our practice at any time to help us monitor your health.
Simply login to PATCHS, select 'My Health' from the top menu, then choose 'Blood Pressure'.
For further information on PATCHS My Health please read: https://help.patchs.ai/hc/en-gb/articles/13509198398999-My-Health-General-Information
For instructions on how to take blood pressure readings please read: https://help.patchs.ai/hc/en-gb/articles/4411195528087
Disabling patient access to My Health questionnaire
You can disable any questionnaires from the My Health Access tab when they are no longer needed.
My Health Inboxes
When a patient completes and submits a My Health questionnaire or reading they arrive in the My Heath inboxes. You can set yourself to be notified when a questionnaire is submitted by a patient into one of these inboxes by following the instructions in this article.
From where they can be reviewed and save to the clinical system as required like normal questionnaires.
Blood Pressure Readings
For safety reasons, patients can only submit blood pressure readings in the following ranges:
Systolic blood pressure between 80-170 mmHg inclusive
Diastolic blood pressure between 50-115 mmHg inclusive
If they try to submit readings outside this range they advised to contact their GP practice immediately or call 111 if you are closed.
Blood pressure readings will be flagged:
Urgent (orange flag) if results suggest stage 2 hypertension i.e. systolic blood pressure is 150 mmHg or higher, or diastolic blood pressure is 95 mmHg or higher.
Emergency (red flag) if systolic blood pressure is 170 mmHg or diastolic blood pressure is 115 mmHg.
This flagging will occur even if Urgency AI is not switched on.
Reference: NICE guidelines for hypertension
Mood Questionnaires (PHQ-9)
Patients may submit a PHQ-9 response that says they are suicidal in response to the final question. If they do this the questionnaire will be flagged as an Emergency (even if Urgency AI is not switched on). If Signpost AI is turned on the patient will be signposted to contact emergency services, though they may choose to override that suggestion and submit their questionnaire anyway.