My Health safety warnings and urgency flag triggers

Gwynneth Derere
Gwynneth Derere
  • Updated

Patients may see safety warnings and trigger urgency flags if they submit blood pressure or PHQ-9 forms.

Blood Pressure readings

For safety reasons, patients can only submit blood pressure readings in the following ranges:

  • Systolic blood pressure between 80-170 mmHg inclusive

  • Diastolic blood pressure between 50-115 mmHg inclusive

If they try to submit readings outside this range they advised to contact their GP practice immediately or call 111 if you are closed.

Blood pressure readings will be flagged:

  • Urgent (orange flag) if results suggest stage 2 hypertension i.e. systolic blood pressure is 150 mmHg or higher, or diastolic blood pressure is 95 mmHg or higher.

  • Emergency (red flag) if systolic blood pressure is 170 mmHg or diastolic blood pressure is 115 mmHg.

This flagging will occur even if Urgency AI is not switched on.

Reference: NICE guidelines for hypertension

Mood Questionnaires (PHQ-9)

Patients may submit a PHQ-9 response that says they are suicidal in response to the final question. If they do this the questionnaire will be flagged as an Emergency (even if Urgency AI is not switched on). If Signpost AI is turned on the patient will be signposted to contact emergency services, though they may choose to override that suggestion and submit their questionnaire anyway.


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