General information on PATCHS
Setting up PATCHS at your practice
How to organise your practice to use PATCHS
Promoting PATCHS to your patients
Docman Integration
- Patient messaging and video consultation via SMS
- Messaging and video consultations from the Docman toolbar
- PATCHS Single Sign On (SSO) from Docman
- Auto Registration
- What to do if a patient isn't found in Docman's database
- What to do if there are multiple patient matches in Docman's database
Sending messages to patients
Customisable message templates
Bulk messages
Managing Requests in the Unassigned Inbox
Managing Requests in your Personal Inbox
- Out of Office
- Adding SNOMED codes and comments
- How quickly should I triage and reply to PATCHS requests?
- How to make triage decisions
- Replying to a patient
- Adding a task for practice staff
Requests in Other Inboxes
Requests for Non-Digital Patients
Patients page
Patient Feedback
PATCHS for Practice Admins
- Enabling and disabling medication requests
- Automatic message completion settings
- Opening hours
- Number of working hours after which the patient should call the practice if they haven't received a response from you
- Automatic patient reminder message settings
- Request limiter
Reports
Clinical Safety
Booking Patchs slots for future
PATCHS Translate
PATCHS AI (Artificial Intelligence)
- How does PATCHS AI work?
- Is PATCHS AI a medical device?
- Urgency AI
- Assign AI
- Mental Health AI
- Signpost AI
Patient Sync
Research evidence
Practice FAQs
PATCHS Support
Release notes
- PATCHS 1.52 Release (27th January 2022)
- PATCHS 1.51 Release (14th January 2022)
- PATCHS 1.49 Release (14th December 2021)
- PATCHS 1.46 (30th November 2021)
- PATCHS 1.45 Release (12th November 2021)
- PATCHS 1.43 Weekly Count and Monthly Count reports