Clinical Safety Documentation

Dr Ben Brown
Dr Ben Brown
  • Updated

As NHS-approved software, Patchs is obliged to comply with DCB0129: Clinical Risk Management: its Application in the Manufacture of Health IT Systems

As part of this, we produce 'Clinical Safety Case Reports' for:

  1. Patchs 'core' product
  2. Patchs AI
  3. Patchs Telephone Assistant

(Patchs AI has a separate Clinical Safety Case Report because it's a medical device and must comply with separate legislation and guidance.)

Clinical Safety Case Reports

Clinical Safety Case Reports describe the clinical safety tests we conduct and any clinical risks that users should be aware of. The NHS recommends that GP practices and commissioning organisations must read, understand, and accept the risks in these documents before using Patchs. They are 'living' documents and are updated with every new Patchs release.

👉 Access the latest versions of Patchs 'core', Patchs AI, and Patchs Telephone Assistant Clinical Safety Case Reports and Hazard Logs on Dropbox here.

If you cannot access Dropbox in your organisation, you can access the Clinical Safety Case Reports via these links:

🔐 You'll need a password to access them - please contact your Advanced account manager to get it.

⚠️ These documents are confidential and only intended for Patchs customers. Please do not share this link, password, or documents in the link with any non-Patchs customers without permission of the authors.

Are there other clinical safety documents?

Yes. These are for the Patchs team to document our internal technical processes rather than how Patchs should be used in clinical practice. As such, they are not usually shared with GP practices because they are tailored to Patchs staff not GP practice staff. However, the relevant parts of these documents for GP practices are summarised in the Clinical Safety Case Reports.

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