Gwynneth Derere

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Activity overview

Latest activity by Gwynneth Derere
  • Gwynneth Derere created an article,

    PATCHS 1.51 Release (14th January 2022)

    The PATCHS 1.51 release includes the following new features and bug fixes from PATCHS versions 1.50 & 1.51. Completed Inbox Patient search Carer registration Video Consultations Questionnaires PAT...

  • Gwynneth Derere created an article,

    CCG Portal

    As a CCG staff user, the CCG portal allows you to access information about activity at your pATCHS practices so that you can better understand how PATCHS is being utilised by patients at practices ...

  • Gwynneth Derere created an article,

    Summary Data and Reporting Dashboard for CCGs

    As a CCG staff user, the practice summary data and reporting dashboards allow you to understand how PATCHS is being used by patients from practices across your CCG. Clicking on the Practices button...

  • Gwynneth Derere created an article,

    PATCHS 1.49 Release (14th December 2021)

    The PATCHS 1.49 release includes the following new features and bug fixes from PATCHS versions 1.47, 1.48 and 1.49. Patient & Staff Chatbot CCG Reporting Bug Fix PATCHS AI Patient & Staff Message...

  • Gwynneth Derere created an article,

    Editing your responses to your GP

    When contacting your GP practice for help, you can change your responses by clicking the Edit  button that's shown in the chatbot. You should update your individual response and then click Submit W...

  • Gwynneth Derere created an article,

    PATCHS 1.46 (30th November 2021)

    The PATCHS 1.46 release includes the following new features  Request Chatbot Request Chatbot PS-1773 Editing answers in patient chatbot The patient chatbot has been updated so that patients can e...

  • Gwynneth Derere created an article,

    How do I contact a patient via SMS?

      Sending a message to your patient via SMS Find your patient Navigate to the Patients page - by selecting 'Patients' from the top navigation menu. Search for the patient you want to contact by ty...

  • Gwynneth Derere created an article,

    PATCHS 1.45 Release (12th November 2021)

    The PATCHS 1.45 release includes the following new features and bug fixes from PATCHS versions 1.43, 1.44 and 1.45. Customisable Questionnaires Questionnaires Request Inbox and Request Details Rep...

  • Gwynneth Derere created an article,

    How to reject requests from patients not registered at your practice

    On the request details page If you receive a request from a PATCHS patient who is not  registered at your practice you should update their registration status to Not Registered.   You should then ...

  • Gwynneth Derere created an article,

    Creating your own question set template

    Question sets can be sent to patients when you want the patient to answer a standard set of questions. They are different to questionnaires in that all the questions appear in the chatbot (not a se...