Dr Ben Brown

  • Total activity 162
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 1
  • Subscriptions 77

Activity overview

Latest activity by Dr Ben Brown
  • Dr Ben Brown created an article,

    Is PATCHS AI a medical device?

    Yes, PATCHS AI is Software as a Medical Device (SaMD). It is considered a Class I Medical Device because it offers triage and signposting of next steps based on filters by severity and probability ...

  • Dr Ben Brown created an article,

    How does PATCHS AI work?

    PATCHS AI analyses patient requests using Deep Learning, which is a kind of Machine Learning. It is not a keyword search, or clinical guideline algorithm. It has learned how to process patient requ...

  • Dr Ben Brown created an article,

    Evidence-based features of Patchs

    One of our key principles is that Online Consultations should be designed using evidence of what works and what does not. In partnership with The University of Manchester, we conduct research into ...

  • Dr Ben Brown created an article,

    Signpost AI

    Signpost AI is currently only available to our Early Adopter sites. If you'd like to become an Early Adopter site please let us know through the 'Give feedback' button when logged into Patchs. What...

  • Dr Ben Brown created an article,

    Patient views of questionnaires

    When you preview a questionnaire, either from the Message Templates page or when you're sending a  questionnaire to a patient, you will see: Questionnaire settings Questions tab Patient view tab ...

  • Dr Ben Brown created an article,

    Creating your own advice template

    Advice templates can be sent to patients when you want to send frequently requested information or advice to a patient, without the need to type it in every time. Patients cannot reply to advice te...

  • Dr Ben Brown created an article,

    Creating your own individual questions template

    Question templates can be used when you want to send a patient a frequently asked question without the need to type it in every time. Standard Question templates are available to all practices and ...

  • Dr Ben Brown created an article,

    Creating your own questionnaires

    Questionnaires can be sent to patients when you want them to answer a series of questions on a form. They are different to question sets in that they are presented to patients separate to the chatb...

  • Dr Ben Brown created an article,

    Message templates

    PATCHS has both standard message templates and local message templates. Local message templates are created by staff at your practice for use by your practice only. You can access Message Templates...

  • Dr Ben Brown created an article,

    Enabling and disabling medication requests

    You may want patients to request medication via another system rather than Patchs. If that's the case you can disable the medication request option. How it works When medication requests are enable...