Setting the 'Send as SMS' behaviour

As a PATCHS Admin user at a practice using PATCHS SMS, you can set the SMS Sending Behaviour from your practice's feature settings page. 

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When the SMS Sending Message behaviour is set as...

SMS only

Sending a message to a patient with a valid mobile number and valid email address and choosing 'Send as SMS' ...
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...will send the patient only an SMS (without an email).

SMS and Email

Sending a message to a patient with a both a mobile number and email address and choosing 'Send as SMS' will send the patient BOTH an SMS AND an email.