Creating custom home page messages for patients when PATCHS limits have been reached or PATCHS is closed

You can create custom messages for patients when PATCHS limits have been reached on the Demand management tab .

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To create a custom message to display when PATCHS is closed for clinical requests, click on the upper Set a message button.

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Enter your message and then Save message to confirm

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To create a custom message to display when PATCHS is closed for non-clinical requests, click on the lower Set a message button.

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Enter your message and then Save message to confirm

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Patients will see your custom message(s) on the PATCHS landing page whenever PATCHS is unavailable for clinical / non-clinical requests.

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