As a CCG staff user, the practice summary data and reporting dashboards allow you to understand how PATCHS is being used by patients from practices across your CCG.
Clicking on the Practices button from the CCG Portal will take you to the Practice Summary Details Page
and you will see summary data for all PATCHS practices in your CCG
The summary data comprises 6 columns of data, and when you click on the column headings, the summary data will be sorted by the contents of that column.
- The practice name
- The practice's email address
- The practice's organisation code
- The number of registered patients
- The number of incomplete requests
- The number of completed requests
When you click the Reports button for an individual practice the Reports dashboard for that practice will open.
Dashboard
Click on Dashboard to view the PATCHS dashboard for the selected practice.
Request Reports
Click on Request reports to view PATCHS request reports.
Please note: The request reports are updated daily (weekly for the 'Request per day' report) and the message in the top right hand corner shows the date and time of the last update .
Requests by type
The Requests by type report shows requests at the selected practice, broken down by the type of request.
Report timeframe
Use the report timeframe tabs to show request type data for the specified timeframes or use Custom timeframe to specify your own report start and end dates.
Requests by hour
The Requests by hour report shows requests at the selected practice, broken down by the hour of the day that the request was made.
Report timeframe
Use the report timeframe tabs to show request data for the specified timeframes or use Custom timeframe to specify your own report start and end dates.
Requests by day
The Requests by day report shows requests at the selected practice broken down by the day of the week that the request was made.
Report timeframe
Use the report timeframe tabs to show request type data for the specified timeframes or use Custom timeframe to specify your own report start and end dates.
Requests by age
The Requests by age report shows requests at the selected practice broken down by the age and gender of the patient.
Report timeframe
Use the report timeframe tabs to show request by age data for the specified timeframes or use Custom timeframe to specify your own report start and end dates.
Requests by user
The Requests by user report shows requests at the selected practice broken down by:
- The number of requests assigned to each user.
- The number of requests completed by each user.
Report timeframe
Use the report timeframe tabs to show Requests by user data for the specified timeframes or use the Custom timeframe to specify your own report start and end dates.
Weekly counts
The weekly counts time series report shows a line graph of how many requests by type and in total have been completed each week at the selected practice.
Report timeframe
Use the report timeframe tabs to show the weekly counts for the specified timeframes or use Custom timeframe to specify your own report start and end dates.
Monthly counts
The monthly counts time series report shows a line graph of how many requests by type and in total have been completed each month at the selected practice.
Report timeframe
Use the report timeframe tabs to show the weekly counts for the specified timeframes or use Custom timeframe to specify your own report start and end dates.
Patients Reports
Click on Patient reports to view PATCHS patient reports.
Please note: The patient reports are updated daily (weekly for the 'Patient feedback report') and the message in the top right hand corner shows the date and time of the last update .
Patient feedback
The Patient feedback report shows average patient star ratings at the selected practice, broken down by by the day of the week that the feedback was submitted.
Report timeframe
Use the report timeframe tabs to show patient feedback data for the specified timeframes or use Custom timeframe to specify your own report start and end dates.
New patient registrations
The New patient registrations report shows the number of new patient registrations at the selected practice during the report timeframe, broken down by age and gender.
Report timeframe
Use the report timeframe tabs to show patient feedback data for the specified timeframes or use Custom timeframe to specify your own report start and end dates.
