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Summary Data and Reporting Dashboard for CCGs

As a CCG staff user, the practice summary data and reporting dashboards allow you to understand how PATCHS is being used by patients from practices across your CCG.

Clicking on the Practices button from the CCG Portal will take you to the Practice Summary Details Page

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and you will see summary data for all PATCHS practices in your CCG

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The summary data comprises 6 columns of data, and when you click on the column headings, the summary data will be sorted by the contents of that column.

  • The practice name
  • The practice's email address
  • The practice's organisation code
  • The number of registered patients
  • The number of incomplete requests
  • The number of completed requests

When you click the Reports button for an individual practice the Reports dashboard for that practice will open.

Dashboard

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Request Reports

Click on Request reports to view PATCHS request reports.

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Please note: The request reports are updated overnight and the message in the top right hand corner shows the date and time of the last update .

Requests

Requests by type

The Requests by type  report shows requests at the selected practice, broken down by the type of request.

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Report timeframe

Use the report timeframe tabs to show request type data for the specified timeframes or use Custom timeframe to specify your own report star and end dates.

Requests by hour

The Requests by hour report shows requests at the selected practice, broken down by the hour of the day that the request was made.

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Report timeframe

Use the report timeframe tabs to show request data for the specified timeframes or use Custom timeframe to specify your own report star and end dates.

Requests by day

The Requests by day  report shows requests at the selected practice broken down by the day of the week that the request was made.

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Report timeframe

Use the report timeframe tabs to show request type data for the specified timeframes or use Custom timeframe to specify your own report star and end dates.

Requests by age

The Requests by age  report shows requests at your practice broken down by the age and gender of the patient.

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Report timeframe

Use the report timeframe tabs to show request by age data for the specified timeframes or use Custom timeframe to specify your own report star and end dates.

Requests by user

The Requests by user  report shows requests at the selected practice broken down by:

  • The number of requests assigned to each user.
  • The number of requests completed by each user.

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Report timeframe

Use the report timeframe tabs to show Requests by user data for the specified timeframes or use the Custom timeframe to specify your own report star and end dates.

 

Weekly counts

The weekly counts time series report shows a line graph of how many requests by type and in total  have been completed each week.

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Report timeframe

Use the report timeframe tabs to show the weekly counts for the specified timeframes or use Custom timeframe to specify your own report start and end dates.

Monthly counts

The monthly counts time series report shows a line graph of how many requests by type and in total  have been completed each month.

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Report timeframe

Use the report timeframe tabs to show the weekly counts for the specified timeframes or use Custom timeframe to specify your own report start and end dates.