PATCHS 1.43 Weekly Count and Monthly Count reports

Reporting

PS-1633 Weekly Count and Monthly Count  time series reports

PATCHS 1.43 includes 2 new request reports

  • Weekly count time series
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  • Monthly count time series
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Request Inbox and Request Details

PS-1760 GP messages that fail to deliver are returned to the sender’s personal inbox.

Practice-initiated messages that need a reply from a patient are now moved to the inbox of the user who sent the message if the email or SMS returns a failed delivery receipt.

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PS-1674  Red flag rules will apply red emergency flags 

Any requests picked up by red flag rules are now predicted as having a red emergency status. 

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If you disagree with the suggested emergency triage status, you can change it from the Triage decision panel

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PS-1745  Questionnaire answers will set patient response as an emergency 

The following questionnaire responses will set the response from the patient as urgent:

MENTAL HEALTH PHQ9
Q9 Over the last 2 weeks, how often have you been bothered by thoughts that you would be better off dead, or of hurting yourself in some way?

Response is anything other than 'None'

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BACK PAIN - RED FLAG QUESTIONNAIRE

Response - Yes to any of the questions

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PS-1689 Highlight red flag question responses to staff

On the request details page you will now see if (and how many times*) a patient has answered ‘yes’ to the initial red flag question before submitting their request.

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PS-1753 Face to Face AI

A ‘Face to Face’ AI model has been added that will predict when a patient request is likely to require a face to face appointment.

This will show a new inbox icon and will suggest the ‘face to face’ triage action on the request details page.

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If you disagree with the suggested 'face to face' triage action, you can change it from the Triage decision panel

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Questionnaires

PS-1766 New questionnaires

You can now send the following questionnaires to patients from PATCHS

  • Breathlessness - MRC dyspnoea scale
  • Back pain red flags
  • FeverPAIN score

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Reporting

PS-1633 Weekly Count and Monthly Count  time series reports

PATCHS 1.43 includes 2 new request reports

  • Weekly count time series
    mceclip9.png
  • Monthly count time series
    mceclip11.png