What is Auto Registration?
Auto registration will automatically confirm that a PATCHS patient is registered at your practice by matching their details in the Docman database.
Auto registration is available to practices who are using Docman10 and can be enabled by the Advanced team.
How will I know that auto registration has been successful?
When a patient registers to use PATCHS, auto registration will use their details to find them in the Docman database. When a unique match is found, the patient's registration status at your practice will be updated their NHS number will be confirmed.
What will I see?
When auto registration is in use at your practice you will see:
- the patients registration status
- an auto registration warning
This will be visible in the following places:
- Request page
- Patient details page
Registration status and warnings
Patient found in Docman's Database
Where a unique patient match is found in the Docman database
- the patient registration status will be Registered
- their NHS number will be visible
- the auto registration warning will show DoB and name matched
- you will be advised to verify the patient's contact details
This article explains how to verify contact details.
Once you have verified the contact details and clicked 'Done' the warning message will disappear. The 'View patient in EMIS' link can be used to open the patient's EMIS record in a new tab.
Patient NOT found in Docman's Database
Where a patient cannot be found in the Docman database
- the patient registration status will be Not Known
- the auto registration warning will show Patient not found in Docman database
- the What should I do? link will take you to the What to do if a patient isn't found in Docman's database? article
Multiple patient matches found in Docman's Database
Where multiple patient matches are found in the Docman database
- the patient registration status will be Not Known
- the auto registration warning will show Multiple matches in Docman database
- the What should I do? link will take you to the What to do if there are multiple patient matches in Docman's database? article