There are several ways to access Patchs:
1) use the NHS Login (see here).
2) register for a Patchs account.
3) use a 'Guest Account' (see here).
In this article we cover how to register for a Patchs account. There are many benefits to creating a Patchs account, including:
- Not having to keep entering your details each time you use Patchs
- Your medical information being safer because it's password protected
- Being able to track the progress of your requests
- Easily seeing if your GP practice is trying to contact you
- Viewing past conversations you've had with your GP practice
- Being able to submit requests on behalf of people you care for
Having an account also makes it easier for your GP practice because they don't have to check your details each time you submit a new request.
Registering for a Patchs Account
This section explains how you can register for Patchs as a patient.
- Follow the Patchs link from your practice’s website - the screenshot below shows an example from the Langworthy Medical Practice - to the Patchs Landing page.
- Then click on the Contact my GP button. This will take you to the Patchs Login page.
- If NHS login is available at your practice you can register with Patchs or with NHS login.
To find out how to register for Patchs with NHS Login, read this article.
- To register with Patchs you should click Continue with Patchs.
- You will be taken to the Patchs login page, where you should click on the Register as a patient button. This will take you to the Patchs Registration page.
- To register, you need to click on the Patient End User License Agreement link and read the information. Then confirm you: 1. have read, understood and agree to the terms and conditions (1st tick box). 2. that you are aged 16 years or over (2nd tick box)
- Click the Submit button.
- This will take you to the Personal Details page where you can enter your details.
- Clicking the Register button will validate all the mandatory information you have entered before submitting your registration request. Any problems with your registration details will be highlighted for correction.
- Please note you must be aged over 16 to register to use Patchs.
- Following successful validation and submission, you will be taken to the Registration Acknowledgement page.
- You will now receive an email from Patchs that contains a 'registration completion' link. (If you don’t receive the email within 5 minutes please check you Junk email folder. If it's not there, please try to register again and check your email address is correct).
- Clicking on the link will complete the registration and allow you to submit a request to your practice.
