PATCHS has the following features:
- Medical record integration including automatic patient registration, note filing, and SNOMED coding
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Bulk and 2-way patient messaging using email or SMS
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AI triage and mental health detection using free-text responses, trained by GPs
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Ability to control patient request volume
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Image and document uploads
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Video consultations
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Customisable questionnaires
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Progressive Web App for smartphones
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Patient links to NHS guidance
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One-click federated working allows GP practices and PCNs to set up virtual hubs / eHubs
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Questionnaires for LTCs and other conditions
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Language translation (coming soon)
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Flexible operating model so can be used for Total Digital Triage or as an ‘add-on’ system
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Access to Advanced’s support team and the simplicity of dealing with one supplier
